Finding Help/9.2

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While professional PC-BSD support is available from iXsystems, most users turn to the Internet for help. We are doing our best to make PC-BSD as easy as possible for newcomers. Should you need help, there are plenty of ways to get in touch with the PC-BSD community.

Contents

IRC Channel

Like many open source projects, PC-BSD has an IRC channel to connect supporters and users. To get connected, use the following information in your IRC client:

Server name: irc.freenode.net

Channel name: #pcbsd

Software Manager has a "Chat -IM" category where you can find PBIs for IRC clients. If unsure which IRC client to use, we suggest KVirc or XChat.

IRC is a great way to chat with other users and get answers to your questions. A few things to keep in mind if you ask a question on IRC:

  • Most of the regular users are always logged in, even when they're away from their computer or are busy doing other computing tasks. If you don't get an answer right away, don't get mad, leave the channel and never come back again. Stick around for a while to see if anyone responds.
  • IRC users represent many different time zones. It is quite possible that it is late at night or very early in the morning for some users when you ask a question.
  • Don't post error messages in the channel as the IRC software will probably kick you out. Instead, use a pasting service such as pastebin and refer to the URL on channel.
  • Be polite and don't demand that others answer your question.
  • It is considered rude to DM (direct message) someone who does not know you. If noone answers your question, don't start DMing people you don't know.
  • The first time you join a channel, it is okay to say hi and introduce yourself.

Mailing lists

Mailing lists are a handy way to discuss problems, solutions, and requested features as they create a searchable archive of discussions. The PC-BSD Project offers the following mailing lists to cover a wide variety of discussion topics:

  • Announcements: a read-only, low frequency list used by the PC-BSD team to make announcements to the community.
  • Commits: lists SVN commits as PC-BSD code is added or modified by developers.
  • Dev: for discussion related to PC-BSD technical development.
  • Docs: for communications between those involved, or interested in contributing to, the PC-BSD documentation effort.
  • Install-frontend: for discussion related to the frontend to the pc-sysinstall utility.
  • Installer: for discussions about the backend to the pc-sysinstall utility.
  • PBI-bugs: for users to report and discuss bugs found in PBI applications.
  • PBI-dev: for discussions between PBI developers and users concerning PBI construction and maintenance.
  • PBIbuild: lists SVN commits as PBIs are added or modified by PBI developers.
  • PCBSD-Malaysia: general discussion list for Malaysian users in their native language.
  • PCBSD-warden: the place to discuss The Warden software for PC-BSD.
  • Public: general public list for discussion not related to the other mailing lists.
  • Support: if you have a problem, you should report your issue or error messages on this list.
  • Testing: for those wishing to participate in PC-BSD beta testing and feedback.
  • Trac-bugs: lists notifications about changes to PC-BSD bug reports in Trac database.
  • Translations: for those involved in translating for PC-BSD.

Each mailing list includes a description of topics suitable for discussion on that list and indicates if it is read only or available for user discussion. Anyone can read the archives for a list. If you wish to send an email to a list, subscribe to it and confirm your subscription first.

Apart from these official mailing lists, there's also a number of non-official mailing lists set up by PC-BSD users. Many of these lists are designed for discussion in other languages. A list of alternative PC-BSD mailing lists can be found here.

FreeBSD Handbook and FAQ

PC-BSD has FreeBSD as it's underlying operating system, so everthing in the FreeBSD Handbook and FreeBSD FAQ applies to PC-BSD as well. Both are very comprehensive and cover nearly every task you can accomplish on a FreeBSD system. They are also an excellent resource for learning how things work "under the hood" of your PC-BSD system.

Additional Resources

PC-BSD is part of the BSD family of operating systems based on Unix, and is specifically based on FreeBSD. Since PC-BSD has a fully functional FreeBSD system included, most adjustments that you do for FreeBSD also work for PC-BSD. As a result, the majority of FreeBSD material will be useful for you as an advanced user. Here is a non-exhaustive list of other resources on FreeBSD:

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