Difference between revisions of "Finding Help/9.2"

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While professional PC-BSD support is available from [http://www.ixsystems.com/ iXsystems], most users turn to the Internet for help. We are doing our best to make PC-BSD as easy as possible for newcomers. Should you need help, there are plenty of ways to get in touch with the PC-BSD community.
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<noinclude><translate>
  
=== Mailing lists ===
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{{NavHeader|back=Accessibility|forward=PC-BSD® Forums}}</noinclude>
  
Mailing lists are a handy way to discuss problems, solutions, and requested features as they create a searchable archive of discussions. The PC-BSD Project offers the following [http://lists.pcbsd.org/mailman/listinfo mailing lists] to cover a wide variety of discussion topics:
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While professional PC-BSD® support is available from {{citelink|url=http://www.ixsystems.com/support-center/ix/software/pc-bsd.html|txt=iXsystems}}, most users turn to the Internet for help. We are doing our best to make PC-BSD® as easy as possible for newcomers. Should you need help, there are plenty of ways to get in touch with the PC-BSD® community. This section discusses the following help resources:
  
* [http://lists.pcbsd.org/mailman/listinfo/announce '''Announcements:'''] a read-only, low frequency list used by the PC-BSD team to make announcements to the community.
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* [http://lists.pcbsd.org/mailman/listinfo/commits '''Commits:'''] lists SVN commits as PC-BSD code is added or modified by developers.
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* [[PC-BSD® Forums]]
* [http://lists.pcbsd.org/mailman/listinfo/dev '''Dev:''']  for discussion related to PC-BSD technical development.
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* [http://lists.pcbsd.org/mailman/listinfo/docs '''Docs:'''] for communications between those involved, or interested in contributing to, the PC-BSD documentation effort.
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* [[IRC Channel]]
* [http://lists.pcbsd.org/mailman/listinfo/install-frontend '''Install-frontend:'''] for discussion related to the frontend to the pc-sysinstall utility.
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* [http://lists.pcbsd.org/mailman/listinfo/installer '''Installer:'''] for discussions about the backend to the pc-sysinstall utility.
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* [[Mailing Lists]]
* [http://lists.pcbsd.org/mailman/listinfo/pbi-bugs '''PBI-bugs:'''] for users to report and discuss bugs found in PBI applications.
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*[http://lists.pcbsd.org/mailman/listinfo/pbi-dev '''PBI-dev:'''] for discussions between PBI developers and users concerning PBI construction and maintenance.
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* [[FreeBSD Handbook and FAQ]]
* [http://lists.pcbsd.org/mailman/listinfo/pbibuild '''PBIbuild:'''] lists SVN commits as PBIs are added or modified by PBI developers.
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* [http://lists.pcbsd.org/mailman/listinfo/pcbsd-malaysia '''PCBSD-Malaysia:'''] general discussion list for Malaysian users in their native language.
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* [[Social Media]]
* [http://lists.pcbsd.org/mailman/listinfo/pcbsd-warden '''PCBSD-warden:'''] the place to discuss The Warden software for PC-BSD.
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* [http://lists.pcbsd.org/mailman/listinfo/public '''Public:'''] general public list for discussion not related to the other mailing lists.
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* [[Search and Portals]]
* [http://lists.pcbsd.org/mailman/listinfo/support '''Support:'''] if you have a problem, you should report your issue or error messages on this list.
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* [http://lists.pcbsd.org/mailman/listinfo/testing '''Testing:'''] for those wishing to participate in PC-BSD beta testing and feedback.
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* [[Other Resources]]
* [http://lists.pcbsd.org/mailman/listinfo/trac-bugs '''Trac-bugs:'''] lists notifications about changes to PC-BSD bug reports in Trac database.
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* [http://lists.pcbsd.org/mailman/listinfo/translations '''Translations:'''] for those involved in translating for PC-BSD.
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Each mailing list includes a description of topics suitable for discussion on that list and indicates if it is read only or available for user discussion. Anyone can read the archives for a list. If you wish to send an email to a list, subscribe to it and confirm your subscription first.
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As your teacher may have told you, "Do or Do Not, there is no try," or more likely, that "there is no such thing as a stupid question." However, there are better ways to ensure that you receive the response you seek and that it will be a productive exchange for all parties involved. The two articles below help to describe how and why it is important to follow certain protocols when requesting help:
  
Apart from these official mailing lists, there's also a number of non-official mailing lists set up by PC-BSD users. Many of these lists are designed for discussion in other languages. A list of alternative PC-BSD mailing lists can be found [http://groups.google.com/groups/dir?lnk=srgmt&q=pc-bsd here].
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* {{citelink|url=http://divajutta.com/doctormo/foo/ask-smart-questions.pdf|txt=Ask Smart Questions}}
  
=== FreeBSD Handbook and FAQ ===
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* {{citelink|url=http://catb.org/~esr/faqs/smart-questions.html|txt=Smart Questions}}
PC-BSD has FreeBSD as it's underlying operating system, so everthing in the [http://www.freebsd.org/doc/en_US.ISO8859-1/books/handbook/ FreeBSD Handbook] and [http://www.freebsd.org/doc/en/books/faq/ FreeBSD FAQ] applies to PC-BSD as well. Both are very comprehensive and cover nearly every task you can accomplish on a FreeBSD system. They are also an excellent resource for learning how things work "under the hood" of your PC-BSD system.
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=== Additional Resources ===
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<noinclude>
PC-BSD is part of the BSD family of operating systems based on Unix, and is specifically based on FreeBSD. Since PC-BSD has a fully functional FreeBSD system included, most adjustments that you do for FreeBSD also work for PC-BSD. As a result, the majority of FreeBSD material will be useful for you as an advanced user. Here is a non-exhaustive list of other resources on FreeBSD:
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{{refheading}}
 
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[[category:Finding Help]]
=== Forums ===
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[[category:handbook]]
 
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</translate>
* [http://forums.freebsd.org/ FreeBSD Forums]
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<languages/>
* [http://forums.bsdnexus.com/ BSD Nexus]
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</noinclude>
* [http://www.bsdforen.de/index.php? BSD Foren (German)]
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* [http://www.bsdguru.org/dyskusja/viewforum.php?f=45 BSD Guru PC-BSD Forum (Polish)]
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* [http://groups.google.com/group/comp.unix.bsd.freebsd.misc Usenet channel - comp.unix.bsd.freebsd.misc]
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=== Social Media ===
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* [http://blog.pcbsd.org Official PC-BSD Blog]
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* [http://forums.freebsd.org/ Twitter]
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* [http://www.facebook.com/group.php?gid=4210443834 PC-BSD Facebook Group]
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* [http://www.linkedin.com/groups?mostPopular=&gid=1942544 PC-BSD LinkedIn Group]
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=== Search ===
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* [http://www.google.com/bsd Google BSD]
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* [http://dmoz.org/Computers/Software/Operating_Systems/Unix/BSD/ The OpenDirectory]
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* [http://freebsd.rambler.ru/ FreeBSD mail archives search]
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=== Portals ===
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* [http://www.freebsdnews.net/ FreeBSD News]
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* [http://bsdfreak.org/ BSDFreak]
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* [http://bsdnews.net/ BSD News Network]
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* [http://aboutbsd.net/ About BSD]
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* [http://www.bsdguides.org/guides/ BSD Guides]
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* [http://www.onlamp.com/bsd/ O'Reilly's BSD Devcenter]
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* [http://bsd.slashdot.org/ Slashdot BSD]
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* [http://distrowatch.com/ DistroWatch]
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* [http://linuxbsdos.com/ LinuxBSDos]
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=== Blogs ===
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* [http://www.freebsddiary.org/ The FreeBSD Diary]
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* [http://it.toolbox.com/blogs/bsd-guru A Year in the Life of a BSD Guru]
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* [http://www.bsdguru.org/ BSD Guru (Polish)]
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* [http://www.ilmubsd.com Ilmu BSD (Indonesian)]
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* [http://www.mfaridi.com/fa/ Mfaridi.com] (Farsi)
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=== Miscellaneous ===
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* [http://www.youtube.com/bsdconferences BSD Youtube channel]
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* [http://www.youtube.com/results?search_query=pc-bsd&aq=0 PC-BSD Youtube channel]
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* [http://www.google.com/search?q=pc-bsd&tbo=p&tbs=vid%3A1&source=vgc&aq=0&oq=PC-BSD PC-BSD Videos]
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* [http://www.bsdtalk.org BSD Talk]
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* [http://webbaverse.com/shows/the-bsd-show The BSD Show]
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* [http://www.bsdmag.org BSD Magazine]
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* [http://www.oreilly.com/catalog/bsdhks/ BSD Hacks (book)]
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* [http://www.freebsdmall.com/cgi-bin/fm/pcbsdguide.bn?id=SDPWaGcg&mv_pc=85 Definitive Guide to PC-BSD (book)]
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* [http://polishlinux.org/bsd/pc-bsd/ PC-BSD Section at Polish Linux (in English)]
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* [http://jakilinux.org/bsd/pc-bsd/ PC-BSD Section at Jaki Linux (Polish)]
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* [http://www.screamingelectron.org/forum/archive/index.php/f-15.html Screaming Electron's tutorials]
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* [http://flag.blackened.net/freebsd/ FreeBSD How-Tos for the Lazy and Hopeless]
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* [http://docs.kde.org/ KDE Documentation]
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Revision as of 00:16, 26 April 2013

(Sorry for the inconvenience)

While professional PC-BSD® support is available from iXsystems[1], most users turn to the Internet for help. We are doing our best to make PC-BSD® as easy as possible for newcomers. Should you need help, there are plenty of ways to get in touch with the PC-BSD® community. This section discusses the following help resources:

As your teacher may have told you, "Do or Do Not, there is no try," or more likely, that "there is no such thing as a stupid question." However, there are better ways to ensure that you receive the response you seek and that it will be a productive exchange for all parties involved. The two articles below help to describe how and why it is important to follow certain protocols when requesting help:


References


  1. http://www.ixsystems.com/support-center/ix/software/pc-bsd.html
  2. http://divajutta.com/doctormo/foo/ask-smart-questions.pdf
  3. http://catb.org/~esr/faqs/smart-questions.html
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